Experience the fastest Internet around with 100% fiber.
Discover a new choice in Internet with unbelievably fast speeds (up to 2 Gig- that's 2,000 Mbps!), unbeatable reliability, and local customer service – all at a great price.
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Speed Matters- fiber is the future
With our 100% fiber-to-the-home network, you'll enjoy a faster, more reliable Internet experience to power all of the connected devices within your home. From working from home, streaming your favorite shows, gaming, or adding convenience with the latest smart home devices, fiber can power it all. Future-proof your home with the power of fiber.
Explore InternetTV and entertainment on your terms
From the best in live TV and On Demand with DIRECTVstream, a traditional cable experience with Omni Fiber TV, or choosing your own streaming services from our convenient suggestion tool, we have flexible options to fit your interests and budget.
Explore TV
Stay connected with Home Phone
Get peace of mind with reliable home phone service for only $15 per month. Enjoy unlimited domestic long distance and 15 convenient calling features. And, you can keep your existing phone number.
Pricing Plans
500 Mbps
Perfect for a connected home with multiple devices
$55 /mo
with ebill & autopay
1,000 Mbps (1 Gig)
Great for families with multiple devices, gamers and people who work from home
$75 /mo
with ebill & autopay
2,000 Mbps (2 Gig)
Perfect for extreme gamers, heavy video streamers or work from home pros
$95 /mo
with ebill & autopay
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General
Symmetrical Internet speed gives you equally fast download and upload speeds. Cable providers typically have a much slower upload speed than their advertised download speeds. Upload speeds are important for things like working from home (zoom meetings, uploading large files to servers), uploading videos and photos, and for gaming.
Once service is available in your area we will contact you via direct mail. The best way to secure a quick install is to pre-order service which saves your place in line with no upfront payment or commitment.
Yes. We are currently evaluating more towns in Ohio, Pennsylvania, and Michigan.
Most homes in the towns listed will be serviceable. If you live in an apartment, we will need an agreement from the property owner called a Right of Entry (ROE) to bring facilities to each apartment. Encourage your landlord to reach out to us so we can process an agreement and build fiber to your community.
Omni Fiber is planning to start construction in 2022 in the following towns in Ohio: Bellevue, Bucyrus, Clyde, Defiance, Delta, Dover, Fremont, Huron, Mansfield, Sandusky, Shelby, Tiffin, Upper Sandusky, and Wauseon.
Place a no-obligation pre-order at omnifiber.com by providing your service address & contact information. Once service is available in your area, we will contact you to schedule an installation. You may also call 844-844-OMNI (6664) to place an order through our customer support team.
Omni Fiber delivers what people should expect from their internet service provider: blazingly fast Internet speeds, unbeatable reliability, 100% in-home coverage, and best-in-class local customer service at a fair price. We keep things simple, and that means no contracts, no hidden fees, no data caps, no installation fees, and a 30-day money-back guarantee.
Yes, Internet, TV, and Phone service will be available for business customers.
Fiber-optic cabling is made from tiny strands of glass that can transmit light signals over long distances, transporting data much faster than traditional cable internet. Light signals are also more reliable as they do not rely heavily on electrical power to be transmitted like cable internet and are not sensitive to electrical interference or water intrusion. In a nutshell, it’s faster and more reliable!
Omni Fiber offers 100% fiber-to-the-home Internet with symmetrical speeds, TV and home Phone services. Business Internet and Phone solutions are also available.
Construction
When work is happening near your house, it’s getting close! Service will be available for installation once a group of homes is collectively connected to the systems and we’ve completed testing. Omni Fiber will attempt to contact you as soon as possible so you can schedule installation at your address. We also offer the ability to place a pre-order on our website to ensure you're installed as soon as possible once services become available.
Unfortunately, we are unable to move or care for plants or other obstructions that have been placed in the easements. Before construction crews start work in your neighborhood, we will leave a door hanger so that you have time to move your plants or obstructions to a safe spot.
Our crews will do everything they can to minimize impact to your property. Once construction is complete and as weather permits, we will restore lawns in areas where digging occurred. However, we make mistakes too. If restoration is not completed to your satisfaction, please contact us using the form at www.omnifiber.com/construction.
The duration of construction depends on the layout and design of your neighborhood. Our goal is to complete the process as quickly as possible. In each neighborhood, construction may take 4 to 8 weeks. Building our network in all neighborhoods in a town may take 6-12 months depending on the size of the town.
- Aerial construction: Our crews will utilize bucket trucks to hang fiber-optic cable on utility poles which may temporarily impede the flow of traffic. Please pass our teams safely when you encounter them.
- Underground construction: Before we bury the fiber-optic cables, we ask the utility companies to come out and mark with flags and paint where their lines are located to avoid damaging them. We may also dig in some places to verify the location of other utilities. Next, underground conduit and access vaults are installed along a designated utility easement. Finally, our construction teams will install the fiber-optic cables and connect them together to create one seamless network.
To minimize disruption on your property, we strongly encourage you to leave markers and paint in place until construction of the network is complete. Utility flags are placed to avoid other utility disturbances or accidents in the area while work is being completed. Different colored flags signal the different utilities: blue for water, yellow for oil and gas, orange for telecommunications, etc. Any paint markings aren't permanent and will fade over time.
Fiber installation occurs on designated utility easements, which can be used to construct and maintain utility lines. This means that we will need access to the easement through your property to connect other homes and businesses along the route. However, the choice to join Omni Fiber’s network and have fiber run into your home is ultimately yours. We think you’ll want to!
Yes, Omni Fiber is permitted to access designated utility easements, usually located within the back alley, a strip of land along the street, sidewalk, or front yard, a rear lot line, or between two lots. If the easement is within a fenced yard, our crews will need your help accessing them. Designated personnel will need to access the easement whether or not it is behind a fence or other secured area.
Our construction crews approach your yard with the assumption that there may be private utilities located underground that aren’t already marked and will do their best to avoid them. If you would like to take a precautionary step, please mark areas of concern with pink or white flags or landscape-safe paint to alert crews of the need for caution. You can also report any underground items by completing the “Construction Feedback Form” available at omnifiber.com/construction.
The duration of construction depends on the layout and design of your neighborhood. Our goal is to complete the process as quickly as possible. In each neighborhood, construction may take 4 to 8 weeks. Building our network in all neighborhoods in a town may take 6-12 months depending on the size of the town.
Service
Once service is available in your area we will contact you via direct mail. The best way to secure a quick install is to pre-order service which saves your place in line with no upfront payment or commitment.
Yes. We are currently evaluating more towns in Ohio, Pennsylvania, and Michigan.
Most homes in the towns listed will be serviceable. If you live in an apartment, we will need an agreement from the property owner called a Right of Entry (ROE) to bring facilities to each apartment. Encourage your landlord to reach out to us so we can process an agreement and build fiber to your community.
Omni Fiber is planning to start construction in 2022 in the following towns in Ohio: Bellevue, Bucyrus, Clyde, Defiance, Delta, Dover, Fremont, Huron, Mansfield, Sandusky, Shelby, Tiffin, Upper Sandusky, and Wauseon.
Internet & Wi-Fi
Wi-Fi 6E takes Wi-Fi 6 to the next level by adding the new 6GHz band. This means even less congestion for more speed and more devices at the same time.
Wi-Fi 6 (802.11ax) is the latest generation of Wi-Fi technology that replaces Wi-Fi 5 (802.11ac). It has a maximum rate that is almost 40% faster, better coverage, is more energy efficient, and handles Wi-Fi congestion better.
Yes. However, since we don’t charge for equipment, bringing your own router doesn’t save you money. If you are having Wi-Fi issues, we won’t be able to troubleshoot the problem. We recommend taking advantage of our equipment provided at no additional charge for the best experience.
The devices and activities that utilize the internet will vary for each household. Factors include how many devices are connected to the internet, how devices are utilized, and how much activity is going on at the same time. Speaking with one of our knowledgeable Omni Fiber representatives may be the easiest way to identify the speed you would need.
Download speed is the amount of data your computer receives from the Internet in a given second (I.e. watching videos). Upload speed is the amount of data your computer sends to the Internet in a given second (I.e. sending email, pictures, or playing online video games).
Fiber-optic cabling is made from tiny strands of glass that can transmit light signals over long distances, transporting data much faster than traditional cable internet. Light signals are also more reliable as they do not rely heavily on electrical power to be transmitted like cable internet and are not sensitive to electrical interference or water intrusion. In a nutshell, it’s faster and more reliable!
TV
Our goal is to help you find the best TV option to accompany your Omni Fiber Internet. Omni Fiber TV is designed to be a low-cost option for our customers that want popular entertainment available from the national networks. In order to keep that cost low, we had to exclude networks which carry expensive sports programming from this package as programmers limit how we can package networks. However, these networks are available from streaming providers such as DIRECTV Stream, YouTube TV, and others. Whatever your viewing preferences, we can help you find the best option to complement your Omni Fiber Internet service.
No. The price of DIRECTV Stream is the same whether you sign up through us or directly through DIRECTV. However, customers who sign up through us receive free professional installation when DIRECTV Stream is ordered at the same time as Internet service.
Omni Fiber evaluated all the streaming services available and found that DIRECTV Stream carries more channels than any other service, offers more tiers than any other streaming provider, and is the only streaming provider that offers optional equipment with a remote control with numbers which makes the streaming experience quite similar to traditional cable services. Finally, Omni Fiber is working to offer other streaming services as well.
Our goal is to help you find the best TV option to accompany your Omni Fiber Internet. Omni Fiber TV is designed to be a low-cost option for our customers that want popular entertainment available from the national networks. In order to keep that cost low, we had to exclude networks which carry expensive sports programming from this package as programmers limit how we can package networks. However, these networks are available from streaming providers such as DIRECTV Stream, YouTube TV, and others. Whatever your viewing preferences, we can help you find the best option to compliment your Omni Fiber Internet service.
Local channels are expensive and customers can get them for free with an antenna. If we included local channels, we would have to charge $30 to $40 more per month. Local channels as well as regional sports are available through DIRECTV Stream, which you can order with your Omni Fiber Internet.
Phone
In most cases you can keep your current phone number. There may be circumstances when we are not able to transfer your number. If that is the case, we’ll discuss options with you.
Affordable Connectivity Program (ACP)
Not at this time, but we plan to begin support in early 2023.
If you or a member of your household qualify for both the ACP and Lifeline Program, you may apply both benefits to your Internet service. Eligibility for the Lifeline Program is done via USAC's National Verifier. Click here to get verified.
The ACP benefit is limited to one monthly discount per household at a time. You may choose to transfer your ACP benefit from your wireless service to your Omni Fiber internet service.
All residential Internet plans are eligible for ACP.
A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets at least one of the criteria set forth by the FCC. Please visit https://www.fcc.gov/acp for additional rules regarding eligibility.
Installation
To bring fiber-optic internet to your home, Omni Fiber will install an Optical Network Unit (ONU) at no additional cost. While cable and DSL internet use modems, fiber-optic internet uses an ONU. The ONU translates the fiber-optic light signal into an electrical signal readable by the router, ethernet cable, and connected devices. We also include a Premium Wi-Fi router. While you are welcome to use your own router, we highly recommend the use of our equipment at no additional cost. Additional optional access points are available with Whole-Home Wi-Fi, which are $10/month per access point.
Yes, please make sure someone 18 years or older is present for the entire duration of the installation. For the safety of our employees, we also ask that you please keep pets in a safe place during the installation (with the exception of service animals).
Once service becomes available in your neighborhood, a member from our Customer Support Team will contact you via email or phone to schedule an installation from the contact information you submitted on our website or with one of our agents. You are also welcome to contact our Customer Support Team at 844-844-OMNI (6664).
Because most homes have not had fiber-optic technology installed before, the process to wire your home for service can take up to four hours. The installer will run a fiber-optic line directly to your home. To bring fiber-optic internet into your house, they will drill a small hole into your home. Finally, they will install an Optical Network Unit (ONU) and a Premium Wi-Fi router.
Billing
Please call 844-844-OMNI (6664) for service cancelation and instructions on how to return the equipment.
Yes you can select your bill date. However, be aware that selecting a date after the appropriate billing cycle can cause your next bill to be higher than the previous one.
Not currently, but we are planning to offer vacation service starting mid 2023.
You may cancel your service(s) at any time without penalty or cancellation fee. We do not pro-rate for partial months if services are canceled between billing periods.
Yes, you can. Any amount you pay will be credited to your bill. The payment will be applied first to your Internet service, then Phone service, and then TV service. However, the fact you have made a partial payment will not always prevent the disconnection of your service.
The discount for ebill is $5/month and for autopay is $5/month. Customers can select none, one, or both. We recommend taking advantage of the convenience and savings of both.
Yes, there is a $35 fee for returned checks.
The payment is due 15 days after the bill is generated.
1-844-844-OMNI (6664)
